Quality has become an essential requirement for the maintenance of the usual markets and the achievement of new ones.

Customer satisfaction and the continuous improvement of Quality in our Organization condition its progress, in terms of efficiency, productivity and adaptation to the socioeconomic environment.

The prevention of pollution and the fulfillment of the external commitments subscribed, as well as the respect for the environment will characterize our activities and services. To this end, we will not only watch over the environmental performance of our offices and suppliers, but we will also contribute to our Clients, in the projects carried out, as many environmental improvements and recommendations as we detect.

It is a commitment of the GHENOVA Group to avoid damage to the health of its staff, for which it actively manages all elements of Occupational Health and Safety at Work, eliminating hazards and reducing risks, as well as promoting consultation and participation of all workers.

The achievement of these objectives, through the satisfaction of all requirements, including legal requirements and applicable subscribed commitments, is the mission of all GHENOVA Group personnel, as well as its suppliers and subcontractors.

The Organization, through the analysis and interpretation of the indicators of its processes, is committed to establish the necessary guidelines to carry out the continuous improvement of the Management System.

Likewise, the Management of the GHENOVA Group provides the Organization with the means, both human and material, necessary for the performance of the Management System.

The purpose of this Quality, Environment and Occupational Health and Safety Manual is to define and establish the necessary guidelines to ensure that all the services provided by the Organization are of the required Quality, with the expected environmental impact and adequate occupational safety. Consequently, all of the Organization’s personnel must assume the responsibility that corresponds to them in their jobs:

Complying with the guidelines, Procedures and Instructions applicable to the activities they carry out.

Seeking the constant improvement of the Quality of the work and the operation and environmental performance of the GHENOVA Group.

The Integrated Management System Manager assumes responsibility for promoting and supporting the implementation of the Management System described in this Manual.

All holders of the Manual are requested to be know it, disseminate it, apply it and contribute to its improvement, to the extent of their respective responsibilities.

Francisco Cuervas García

Chief Executive Officer of GHENOVA


Any reproduction, distribution or public communication is prohibited, unless expressly authorized.


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